TSM Luxury Transportation

Concierge services

White-glove service, from the first call.

Concierge is everything around your journey — the décor, the red carpet, the timeline, the call to the restaurant — arranged by the same team that plans your car.

What we arrange

Ten details, perfectly handled.

Request any of these with your reservation. Anything not included as standard is priced on your written quote before you pay.

Décor & styling

Ribbons, fresh florals, “Just Married” signs and décor in your palette, for weddings, quinceañeras and milestone celebrations.

Red-carpet arrivals

A red carpet and stanchions at the door — for galas, premieres, proms and every grand entrance.

Meet & greet

Your chauffeur waits inside at baggage claim or planeside at the private terminal with a name sign, and takes care of the luggage.

Itinerary planning

Hill Country wine days, city tours, roadshows and multi-stop evenings, planned around real drive times and reservations.

Restaurant & venue calls

We call ahead so the restaurant, venue or hotel knows when you arrive and where your car will wait.

Multi-vehicle logistics

Guest shuttles, VIP cars and staged departures coordinated on one timeline, with an on-site coordinator for larger events.

Celebration set-up

Ice, glassware and coolers for guests 21+ who bring their own champagne, and sparkling cider for under-21 events. We never sell or serve alcohol.

Family & accessibility

Child seats, an easy-step vehicle for older guests, and accessible options on request.

Corporate concierge

One account, one invoice, traveler preferences on file, and a dedicated contact for every booking.

Surprises & errands

A florist stop on the way, a proposal plan, a gift collected and waiting on the seat — tell us the idea and we will make it happen.

Included with every booking

The TSM standard

  • A written timeline for your trip
  • Flight tracking on airport pickups
  • Chauffeur on site before the scheduled time
  • Luggage assistance
  • A backup vehicle staged for vintage bookings
  • One point of contact from quote to drop-off

Plan a concierge request

Questions

Concierge FAQ

Which concierge services are included?

Flight tracking, timeline planning and luggage assistance come with every booking. Décor, red carpets and on-site coordinators are listed separately on your written quote.

Can you arrange details beyond the vehicle?

We arrange everything that touches the journey — arrivals, timings, décor, reservation calls and logistics — and we will always tell you honestly if a request is better handled by someone else.

How do I add a concierge service?

Select it on the reservation form or describe it in your message. We confirm what is possible, and the price, before you pay anything.

Call Reserve your ride